Legal

Privacy Policy

Last updated: June 1, 2026

One of One Detailing LLC ("Company," "we," "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you provide directly when you:

  • Book an appointment online or by phone (name, phone number, email address, vehicle make/model/year)
  • Submit a contact form on our website
  • Call or text us directly
  • Engage with us on social media

We may also collect basic technical information automatically when you visit our website, such as your browser type, device type, pages visited, and approximate location (city/region level via IP address). This data is used only in aggregate and is not tied to your identity.

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and manage your appointments
  • Communicate with you about your service, including reminders and follow-ups
  • Respond to questions or requests you send us
  • Maintain business records as required by law
  • Improve our services and website

We do not use your personal information for automated decision-making or profiling.

3. Text and Email Communications

By providing your phone number or email address, you consent to receive communications from us related to your appointment or service. You may opt out at any time by replying STOP to any text message or by contacting us directly. We do not send unsolicited marketing messages.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: Third-party tools we use to operate our business (such as appointment scheduling software or payment processors) may process your data on our behalf. These providers are bound by confidentiality obligations.
  • Legal compliance: We may disclose information if required by law or to protect our rights, property, or the safety of others.

5. Payment Information

We do not store payment card information on our systems. All card transactions are processed by our payment processor. Please refer to your payment processor's privacy policy for details on how they handle your financial data.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies for basic functionality and analytics. We do not use advertising cookies or track you across other websites. You can disable cookies in your browser settings; doing so will not affect your ability to use our services.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Appointment and transaction records are typically retained for seven years in accordance with standard business practices. You may request deletion of your personal data at any time, subject to legal retention requirements.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of communications at any time

To exercise any of these rights, contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact

For questions or requests related to this Privacy Policy, contact us at:

One of One Detailing LLC
75 S 13th Ave, Lebanon, PA 17042
(717) 644-1100